KEYSTONE FRONT DESK
Privacy Policy
Last updated: November 1, 2026
LEGAL DOCUMENTATION
Policy Details
This policy outlines the principles governing how Keystone Front Desk handles your data. Please read these terms thoroughly to understand your legal rights regarding privacy and data collection.
1. Information We Collect
We gather personal information directly provided during registration, appointment scheduling, and communications. This encompasses identifiers including full legal name, professional email address, telephone contact numbers, and specific reception workflow preferences.
- Direct contact credentials submitted via online registration portals
- Device identifiers, browser metadata, and network interaction logs
- Audio transcripts and records of calls processed via automated systems
2. How We Use It
Collected information is deployed exclusively to furnish front-desk scheduling services, calibrate automated conversational engines, verify authorized administrative personnel, and fulfill statutory legal and regulatory obligations across our operations.
3. Text Messaging & SMS Compliance
By opting into Keystone Front Desk SMS services, you permit transactional dispatches including calendar notifications, schedule confirmations, and urgent service alerts. Standard message and data rates may apply depending on your cellular service provider.
SMS Non-Sharing Commitment: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
4. Sharing
We do not sell, license, or monetize your personally identifiable records. Data transfers occur strictly to vetted infrastructure partners who furnish hosting and data security under binding non-disclosure mandates, or where legally compelled by lawful judicial summons.
5. Your Choices & Data Rights
You retain full authority to review, rectify, or demand the deletion of your stored profile records. To discontinue SMS transmissions at any juncture, reply 'STOP' directly to any text message. For complete account deletion requests, reach out directly to our compliance department.
Privacy & Compliance Contact
Contact our designated data privacy officers for inquiries, data modification requests, or questions regarding SMS consent.
For questions regarding this policy or data processing practices, contact [email protected]
© 2026 Keystone Front Desk. All rights reserved. Confidential and legally protected.